A Family Ticket allows entry of two adults accompanied by children under 12 and up to three children over 12 but under 18 years old.

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and bring it in place of your printed email ticket. However,  we suggest printing out the email as this will contain a barcode which should grant you quicker access

No, we regret we are unable to issue refunds online.  Please speak to us at Arundells.

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

Yes, but for downstairs only.

If there are spaces available you can book on the day, but if we are full, then you cannot. But you can book in store for another date.

By email: info@arundells.org

By Tel: 01722 326546